Bank transfer fraud

Alert message sent 17/06/2020 13:04:00

Information sent on behalf of Derbyshire Constabulary

We’re alerting those in the New Mills and Buxton area, particularly within the postal code area of SK22, to a scam call that we have had an increased number of calls about over the past few weeks. 

This type of scam has led to significant financial loss.

The call is from someone pretending to be a representative of your bank’s fraud department.  The person will alert you to the fact an amount of money has been debited from your account. They will ask you to provide a mobile number so they can call/text on a number that appears to be your bank and you will probably be asked to look at the back of your bank card to prove it is the same number, this is an attempt to make the call appear more legitimate and gain your confidence.

Fraudsters use a technique referred to as spoofing, this allows a fraudster to disguise their number making the victim believe they are receiving a call from a trusted source. The caller will encourage you transfer your money to a safe account, that has already been set up. 

The caller knows the transfer process extremely well and pre-empts each step, in a bid to further gain your trust. In some cases when a transfer cannot be done via internet banking you will be encouraged to visit the bank to carry out a transaction.  In these cases, you will be advised to tell no one and a provide a false story as to why the transaction is to be carried out.

We’re aware that a number of different names have been used by this scammer including Joseph Parker, Joe Parker and Catherine Hibbert.

If you receive such a call, you should not give out any personal information and hang up the call immediately.

The police or your bank will never ask you to transfer money to a safe account for fraud or investigation reasons, even if they say it is in your name. 

The police or your bank will never send someone to your home to collect cash, pin, cards or cheque books

Fraudsters often target geographical areas where they know elderly or vulnerable people live, so we would ask that if you have family or friends who are vulnerable in any way that you make them aware of this scam.

If you, or someone you know, receives a call of this nature please contact us as soon as possible. We will then assess the area that is being targeted, alert the banks and endeavour to protect other local residents to prevent any financial loss.

Facebook – send us a private message to /DerbyshireConstabulary
Twitter – direct message our contact centre on @DerPolContact
Website – complete the online contact form

Phone – call us on 101.

You can also call Crimestoppers anonymously on 0800 555 111

If you are deaf or hard of hearing you can also text on 07800 002414 or email us at

Message sent by
Carole Woodall (Police, Communications Administrator, Derbyshire)

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